Building a successful smart home strategy

Smart homes are no longer a technology of the future. They’re here today, enabled by a wide variety of devices and services that consumers are embracing in growing numbers. And that’s bringing big changes—and challenges—for Communications Service Providers (CSPs) that have long offered standard, subscription-based bundles of voice, video, and data services to their customers. Smart home technologies depend on access to fast, ubiquitous, and reliable connectivity. If CSPs can deliver this and build on that foundation with new digital and cloud-based services for the next generation of smart homes, they can transform their current businesses, defend their market position in the face of new competition, and remain vital into the future.