Salesforce to acquire voice AI company Cresta
Cresta’s platform handles customer calls through voice agents while guiding service staff and analysing interactions in real time.
Cresta’s platform handles customer calls through voice agents while guiding service staff and analysing interactions in real time.
Cisco differentiates with AI permeating every layer of the Cisco Webex platform and by owning the components supporting its products.
Why you can’t delay your SecOps transformation, says Zscaler CTO
US carriers are building more fibre—but who will actually make money?
Televisa’s third bid for mobile could reshape Mexican telecoms
To deliver data centres on time, plan ahead