ArvatoConnect CEO Debra Maxwell on AI transformation in high-churn BPO operations
With BPO attrition rates often reaching 70%, employee engagement in AI initiatives could support greater retention.
With BPO attrition rates often reaching 70%, employee engagement in AI initiatives could support greater retention.
Code that might appear correct but actually misses edge cases or generates inaccurate results can trigger outages, faulty automation and ultimately affect a business’s bottom line.
Quantum and AI begin to converge in hybrid computing experiments
Zoom rejuvenates its platform and the company with new agentic AI capabilities
AI driven automation of telcoms infrastructure is “turning the page” for operators’ broken business model
US Iran war: Will helium shortages risk major disruption to quantum computing companies?