In the coming days, ExCeL London will once again play host to the DTX conference, where the keenest minds in academia, finance, public health, education, media, sport, and a host of other industries team up with key IT decision-makers to mull over the big issues in tech. The venue is just a stone’s throw from the London Marathon route that one of its keynote speakers knows so well.
On day one, acclaimed long-distance runner Mo Farah, the first British athlete to win two gold medals at the same World Championships, will talk at Fuelling ambition: How Britain’s four-time Olympic champion turned big dreams into record-breaking realities, a discussion that encapsulates the prime focus of this year’s conference. In discussing how adversity can be overcome by adaptability, and how agility was so important on his journey to Olympic success, Farah opens the door to the event’s key theme – innovation with integrity: driving value, delivering purpose.
Focusing on how people, technology, and processes come together to deliver long-term business transformation, DTX panels will bring together the people making real change happen, inviting them to dive deep into everything from AI to agility, talent to trust, holistic security to human-first resilience – everything that will determine how technology shapes our culture, our society, and the way we do business.
AI from all angles
AI and cybersecurity inevitably loom large over the agenda, turning the eyes of every industry sector towards the unparalleled opportunities and the business-critical risks that companies, public sector bodies and individuals face in an age where technology is advancing at unprecedented speed.
With AI, the first question is how to unleash its full potential, and as Jason Hardy, CTO for AI at Hitachi Vantara, suggests, a mantra from the earliest days of computing still holds true: Garbage In, Garbage Out. In ‘Fixing foundations and futureproofing spend: Why AI’s future depends on data integrity,’ he will examine how flawed, fragmented, or siloed data undermines AI performance, illustrating that high-quality, well-governed data is the most important factor in delivering reliable, real-world outcomes.
Over the event’s first day, the impact of AI will be explored in a host of different contexts, including the design of smarter workspaces and elevated customer experience. Equipping modern environments for enhanced productivity and collaboration is the focus of ‘Smarter Spaces, Stronger Connections,’ where London Business School’s Briony Barham and Neat’s Microsoft MVP Graham Walsh will demonstrate how the latest collaboration technologies are transforming workplaces into smarter, more connected environments.
In ‘Future-proof your workspaces: How Cisco transformed its London office,’ Cisco’s David Direito Campos provides a real-world example of how workspaces can address both the challenges of hybrid work and the potential of AI. On the customer experience side, ‘Designing intuitive and accessible customer journeys with human-centered AI‘ guides attendees through the ways in which generative AI and voice assistants can help organisations to keep pace with rapid change without overwhelming teams or sacrificing customer experience.
Risk and reward
‘Building cyber resilience: Aligning risk reduction with past, modern and future threats‘ is just one of the many presentations that focus on security, in this case demonstrating how organisations prioritise cybersecurity investments to reduce risk, from facing traditional attacks such as exploits or social engineering, to emerging attack vectors deploying AI, deepfakes, or quantum capability.
And if the packed agenda for day one is not enough, Thursday promises more, with Alexander Martin, UK Editor of The Record, giving AI a reality check in ‘AI’s reckoning: Separating hype from reality‘; Jonathan McKenzie, Principal Product Manager of 8×8, how conversational AI transforms can usher in seamless, self-service experiences in ‘From Friction to Flow: Reimagining CX with AI‘; and consultant Marc Ellis leading a panel on regaining visibility and control of the software supply chain in ‘Hidden threats in your pipeline: Who really owns security?‘
Whatever your organisation’s priority, be it safety or setting a new standard in customer experience, DTX has the right expertise at hand.
DTX London 2025 is being held at the ExCel Centre, London, from 1 to 2 October 2025.
