According to the company, the new managed platform enables workers to integrate communications tools such as voice mail, e-mail and instant messaging. It also allows corporate IT departments to out-task the complex operations often associated with the day-to-day management of unified communications and collaboration solutions.
Nancy Gofus, senior vice president and chief marketing officer at Verizon Business, said: Today’s enterprise is faced with many new challenges, including how to enable employee productivity, do more with less and be environmentally responsible. Unified communications helps companies address these issues, enabling them to fully realize the power of their IP networks as they deliver advanced IP-enabled applications.
With this offering, Verizon Business is expanding its services to Integrated Communications Package and PBX Mobile Extension, which can be leveraged with the company’s voice-over-IP (VoIP) portfolio. The company also offers conferencing, mobility, VoIP, contact center, and managed and hosted services.
In September 2008, Verizon and Cisco announced a joint strategy focused on the delivery of businesses solutions. The services will include components of Cisco Unified Communications System Release 7.0 and Verizon-developed business applications based on Cisco’s new WebEx Connect platform. These services are aimed at enhancing communications and collaboration between and among employees, partners, customers and vendors.
