With Sybase mBanking 365, banks can instantly deliver vital account information to their customers’ mobile devices and customers can access information and make transactions – anytime, anywhere.
Sybase mBanking 365 provides secure and direct multi-channel interaction with customers over all mobile messaging channels – SMS, WAP, and rich client. Vital services such as bank account activity alerts that notify customers of potentially fraudulent transactions in real time, and simple activities, such as balance inquiries, can be conducted conveniently and without involving costly customer care resources. Sybase mBanking 365 also features support for natural language, interactive banking services, with the Answers 365 product, to enable customers to access services without the need to memorize set keywords.
