Siebel Systems, Inc is the world’s leading provider of eBusiness applications software. The alliance includes development projects to extend the integration and capabilities of SAI products with the Siebel Life Sciences product suite – including Siebel ePharma.
Siebel Systems provides an integrated family of eBusiness application software enabling multichannel sales, marketing, and customer service systems to be deployed over the Web, call centers, field, reseller channels, retail, and dealer networks. The market leading Siebel ePharma product suite is a comprehensive set of Web-based, eBusiness applications specifically designed to meet the unique needs of sales and marketing organizations in the pharmaceutical industry. SAI’s products provide solutions for the sales and marketing functions within the Life Sciences organization, as well as enabling a complete customer perspective and the ability to integrate enterprise systems and information.
SAI is partnering with Siebel Systems to provide Global 2000 companies in the Life Sciences industry with an Information Factory for their eBusiness initiatives and augmented operational solutions specific to the Life Sciences industry. The joint offering addresses many of the enterprise integration issues, data quality issues and industry specific operational needs which are faced by all companies undertaking an eBusiness initiative.
In addition, SAI will be working jointly with Siebel Systems on sales and marketing programs, and working with Siebel Global Services to provide additional expertise focused on the Life Sciences industry.
Under the terms of the Alliance, SAI will also develop an integrated and validated interface for Sample GuardianTM, the leading Sample Management and PDMA compliance solution, to Siebel ePharma as well as an interface for Organization ManagerTM, a sales organization management solution, to Siebel ePharma.
For a business focused on CRM, nothing is more critical than complete and consistent customer information, and the ability to deploy it at the point of customer contact. This capability will be achieved for Life Sciences organizations with the coupling of NUCLEUS PharmaTM and Siebel Life Sciences, said Robert Small, head of CRM Solutions at SAI.
SAI’s customer information repository solutions are complementary to Siebel Life Science’s best-in-class sales, marketing and customer service eBusiness applications software, said Catherine Cherubino, Senior Director, Siebel Software and Industry Alliances. We expect this premier alliance to further increase our market leadership in the pharmaceutical applications market.
Currently shipping with Siebel ePharma 2000.3 is SAI’s NUCLEUS PharmaTM interface that provides the ability to exchange, cleanse and augment customer information between Siebel ePharma and NUCLEUS PharmaTM. NUCLEUS PharmaTM is the leading customer information repository solution for the Life Sciences industry.
