Microsoft Outlook and Exchange, which account for over 80% market share in the email industry, create complexity in discovering and recovering data when it is increasingly stored into archive files unsupervised by IT, according to C2C.

C2C said the corporate data which can exist in email systems public (shared) folders, calendars and notes, needs to be retrieved as the recent surge in the need to discover data for compliance with corporate, legal and regulatory procedures makes any hidden data both of value, and of risk, to an organisation.

In addition, the increase in corporate risk is compounded by mailbox capacity quotas as more than 60% of companies still impose mailbox quotas. This results in loss of productivity as employees must self-manage their email usage, and put legally actionable data and documents in jeopardy, said C2C.

C2C CEO Dave Hunt said one could excuse IT managers for not foreseeing Enron, Worldcom, and other corporate crises that shaped today’s business environment, but these events rightly place many more demands on finding and securing data for compliance and internal policy requirements.

"Few predicted the complexities of managing massive amounts of data, but since 1996, C2C has preached against mailbox quotas, and offered offerings for email management," Hunt said.