FrontRange Solutions has unveiled a new version of its IT Service Management product for SaaS computing environments.
The new offering is for growing organisations that require both true Software as a Service solution along with enterprise class capability, flexibility and scalability.
FrontRange will use its Internet Architected Platform with complete multi — tenant capability and Contextual User Experience to provide this service.
FrontRange CEO Michael McCloskey said the ITSM SaaS release, together with their ITSM Enterprise and Service Catalogue, represent the market’s most complete IT Service Management offering.
The new ITSM product includes comprehensive service management, service catalogue and asset management capabilities.
It also delivers comprehensive IT best practices and an ITIL framework which is expected to enable companies to have measurable benefits.
The offering is the first in a complete line of SaaS solutions to be marketed by FrontRange under the brand SaaSIT.
Upcoming releases include IT Asset Management capabilities, advanced voice and customer service, patch management, software distribution and operating system deployment capabilities.
