The system will initially be used by all staff in the after-sales service department at French retail banking (FRB) division that is responsible for back office functions such as payments, account opening or modifying account details. Tibco products being deployed include the iProcess suite, BusinessEvent for operational management, iProcess analytics for analytical management of processes, and ActiveMatrix BusinessWorks for governance, said Tibco.
Fabio Pulidori, senior vice president for Europe Middle East and Africa region at Tibco Software, said: BNP Paribas, one of the European leaders in global banking and financial services, has been a longstanding customer of Tibco Software for its messaging, integration and business process management software. Its decision to select Tibco for this project, under strong competition from a leading rival, highlights the strength of our technology and our proven track record in retail banking.
