As part of ‘Banksphere’, Santander’s multi-channel banking middleware platform, JRules will be used to automate decision-making and policy management, while enhancing business agility and shortening business response times.
Santander decided to adopt an SOA strategy to streamline its IT infrastructure from front to back-office, improving customer service and reducing costs. The objective was to have a single platform across all banks in the Group to standardize processes and create ‘product factories’ back-office systems able to process the products for various distribution channels.
By integrating JRules into its SOA infrastructure, Santander aims to maximize the re-usability and adaptability of its platform across all banks.
Santander says it hopes the implementation of JRules in Banksphere will enhance its competitiveness by harmonizing its IT system and enabling a quick response to changing regulations and market conditions.
In addition to the SOA initiative, Santander is evaluating JRules for additional projects, including risk qualification, buying propensity and debt qualification, subscriptions, as well as the listing and selection of documents for a banking transaction.