Milpitas, California-based Octel Communications Corp, where Hewlett-Packard Co is a partner and investor, has announced two software packages that are claimed to help users maximise the use of its voice processing systems. The Call Detail Records Reports package provides up to 19 reports on individual mailbox activity, access counts, caller routing options, network messaging activity, and individual port statistics. Octel’s Centralised Network Management program is claimed to be the first to enable users to create and update all node profiles in a voice processing network from a single location. CDR Reports uses data generated from Octel’s Call Detail Records Management package, and is run from an external MS-DOS personal computer. The reports can be viewed on screen or printed, and they are divided into three categories: Mailbox Reports, Network Reports, and Port Reports. Depending on the size of the voice processing system being used, it costs between $3,500 and $10,500. The Centralised Network Management Program is being aimed at large, multi-site organisations and acts as a single window to the network, updating nodes as and when changes in configuration occur. The application resides on the Octel 500D Data Module and provides trouble isolation tools and reports, enabling the network administrator to view the profile of any system on the network. It also provides disaster recovery facilities by restoring a portion or all of the network database to the site where the problem occurs. The Centralised Network Management program ranges from $15,000 to $77,000 depending on network size, and it will be available later in the year. Octel also says that its first potential customer, Hewlett-Packard, needless to say, is evaluating the new products to manage its in-house network of 124 Octel systems.
