IBM’s Lotus Development Corp has begun to talk up its ambitions in what it calls the knowledge management market. At the Information and Image Management conference in Anaheim, California last week, where document management companies were showing off their wares, Lotus president and chairman Jeff Papows previewed some technologies under development codenamed Prairie Dog, that should be beta testing by the end of this year. He showed off a customer service collaboration application, and talked of an architecture based around a common client – the Notes Release 5.0 client announced earlier this year (CI No 3,339) and a central repository.
