Lawson Software has developed a Knowledge Module(TM) (KM) that, when paired with BMC Software’s PATROL(R) solution, will allow users of Lawson’s lawson.insight(TM) applications to proactively monitor and manage their business-critical applications.

BMC recognizes Lawson as a leading player in the enterprise e-business solutions space and we’re excited at the prospect of bringing BMC’s application and service management solutions to their customers, said Phil Quigley, vice president of Partners and Emerging Markets, BMC Software. Together, BMC and Lawson will be able to offer an extensive set of solutions that will aid customers in achieving end-to-end management of their IT environment.

By using the Lawson KM for PATROL, users have the ability to monitor and manage the application’s major processes, logs and tables for abnormal conditions to assure its availability. The KM will notify application administrators via the PATROL Console when messages and warnings are triggered or when an automatic corrective action has been taken.

Specifically, lawson.insight users will gain monitoring and management capabilities in the following areas:

Security – Monitors the various security logs for new messages.

Process Availability – Monitors the three major processes in lawson.insight to assure availability and access to the application.

Process Functionality – Monitors the major log files to ensure correct functionality.

Batch Job Tracking – Alarms if a batch job is aborted. Jobs can be analyzed and restarted from the PATROL Console.

Lawson Database User Load – Active user processes that are connected to the database are monitored.

Lawson Storage Usage – Monitors size and count of files in critical application directories.

Lawson Software has a strong reputation for partnering with leading technology companies like BMC Software to enhance the functionality and depth of our solutions, said Felicia Guity, vice president of strategic alliances, Lawson Software. By building on BMC’s expertise, Lawson can now offer a system management solution that is consistent with the high expectations of our customers.

About Lawson Software

Lawson Software is a leading provider of integrated e-business solutions. Lawson offers role-based Self-Evident Applications(R) (SEAs), transaction engines and e-business extensions powering financials, human resources, supply chain, analytic, enterprise relationship management and e-commerce solutions. Headquartered in St. Paul, Minn. and London, Lawson has offices and/or affiliates serving North and South America, Europe, Asia, Africa and Australia. Additional information about Lawson Software is available by calling (800) 477-1357, ext. 100.

About PATROL

PATROL is a broad, integrated solution that enables the rapid deployment of advanced service-level management through a unique continuous improvement process. The process not only enables customers to measure service in terms of end-user response time of business transactions and publish reports on compliance against service level agreements (SLAs), but it also uniquely allows for automated diagnosis of the root cause of failures and prediction of the impact of business change on the quality of service delivered. From a single graphical console, PATROL provides centralized control and helps to proactively manage systems, applications, databases and resources across e-business enabled enterprises.