The system is expected to be initially implemented in the UK and later made available in every country where Hutchison Whampoa has 3G interests. Hutchison 3G’s unique software architecture will provide a single view of each customer.
The UK 3G license holder, Hutchison 3G has selected Chordiant Software as its strategic Customer Relationship Management (CRM) supplier for real-time customer interaction management.
The system is expected to be initially implemented in the UK and later made available in every country where Hutchison Whampoa has 3G interests. Hutchison 3G’s unique software architecture will provide a single view of each customer.