HP Enterprise Services has signed a seven-year technology and applications outsourcing renewal agreement with Avista, a Washington-based public utility, to support the latter’s transition into a digital utility.
Under the agreement, HP will continue to provide applications management services for Avista’s enterprise applications portfolio, including its customer information and work management systems.
HP also will provide applications modernisation services that will help replace some of Avista’s custom applications, improving efficiency and creating a path for Avista to continue operating among the lowest cost utilities in the US.
The technology company also will continue delivering data center services, monitoring and operating about 500 Avista-owned servers in the client’s data center.
HP will deliver Managed Mainframe Services from its data center in Sacramento, California.
Avista vice president and chief information officer Jim Kensok said along with the rest of the utilities industry, they’re transforming themselves with digital and smart grid technology while also keeping the lights on and gas flowing for our 359,000 electric and 319,000 natural gas customers
Avista uses HP Workplace Services to provide end-user support of approximately 1,600 devices, including PCs, notebooks and handhelds.
HP Enterprise Services vice president of Manufacturing, Energy and Life Sciences Darl Davidson said HP is uniquely skilled in supporting Avista’s current technology and will use its deep applications and industry expertise to help Avista to quickly respond to its customers’ needs.
