Modern methods of telecommunications present horrendous problems for the etiquettists, and while people spend sleepness nights wondering what the correct form of address should be when you send a fax or an electronic mail message to 1) a bishop, 2) an actress, many of us are still uncomfortable with the telephone, and it is perhaps appropriate that it should be one of the newer countries that puts us all right on gow to handle wrong numbers: one Paul Bogart tells the New York Times of the occasion when the voice on the phone responded to his call with Good morning, Qantas Airlines, (that’s Queensland & Northern Territory Air Services for the pedantic), to which he responded I’m sorry, I’ve dialled the wrong number; That’s perfectly all right, reassured the voice – Thank you for calling Qantas.