Good Technology has reached the 500-customer mark with its GoodLink product.
Since opening its first European office in February 2004, organizations such as EDS and Visa have selected GoodLink to improve productivity in sales, customer support, IT, field service, and other core business functions.
An important component of this success is Good’s strong partnerships with device manufacturers and mobile operators in Europe, including close development and marketing alliances with smart phone providers such as Hewlett-Packard, Nokia, and Palm, along with nearly 50 European value added resellers (VARs) promoting GoodLink. In addition, the solution is platform agnostic with enterprises able to deploy GoodLink on a number of devices.
The workforce is definitely becoming more mobile. This growing trend in remote working is forecast to continue, presenting organizations with a number of challenges and opportunities for exploiting productivity efficiencies. The convergence of personal digital assistant (PDA) functionality with a cellular phone to provide one mobile device is becoming a reality with the latest smart phones. This has coincided with the availability of cellular, wireless hotspots, and broadband technologies that can enable quicker and more convenient connectivity.
Doing nothing, as far as extending the enterprise beyond the traditional boundaries, is no longer an option if organizations are to remain competitive. The potential benefits of mobile applications outweigh the challenges, and to maximize this opportunity organizations must start acknowledging the existence of the world beyond the desktop.
Organizations must formulate a mobility strategy, continuously monitoring this quickly evolving area and be in a position to exploit any opportunities presented by wireless technologies to improve stakeholder relations and business efficiency.
Mobility solutions must now be an integral part of the IT environment, enabling wireless messaging and enterprise application access based on industry standards, allowing mobile users access to email, contacts, calendar, notes, and tasks, along with enterprise applications such as customer relationship management (CRM), supply chain management (SCM), and enterprise resource planning (ERP).
Source: OpinionWire by Butler Group (www.butlergroup.com)
