A spokesperson for Cincinnati, Ohio-based Convergys said that as the transaction had not yet been completed, it could not disclose details of the acquired unit.
Convergys has built up a strong position in other horizontal BPO areas such as human resources and call center services, and the acquisition extends its set of capabilities.
A Deloitte spokesperson told ComputerWire that the deal involved the transfer of fewer than 200 employees.
Last year, advisory firm Everest Group estimated that Deloitte had a 1.5% of the FAO market, behind Accenture, IBM, Hewitt (from Exult acquisition), ACS, EDS, and Capgemini.
