Respond’s software is designed to manage complaints and enterprise feedback, and CDC said claimed it fits well with its own Pivotal CRM solutions. Respond has an installed base of around 800 customers including AXA Insurance, Barclays and Aegon.
Chinese applications and IT services vendor CDC Corp has acquired UK customer relationship management software company Respond Group Ltd for an undisclosed sum.
Respond’s software is designed to manage complaints and enterprise feedback, and CDC said claimed it fits well with its own Pivotal CRM solutions. Respond has an installed base of around 800 customers including AXA Insurance, Barclays and Aegon.