Retail
How adopting B2B2C models is enabling manufacturers to get ever closer to their consumers
B2B or B2C? That is the question – or, at least, it was. For decades, manufacturers focused on one commercial…
Creating an omnichannel experience to meet all customers’ needs
A rise in demand for personalisation, and individually-tailored customer service has seen growing emphasis on the importance of delivering a…
E-commerce cushioned the blow to retail from Covid-19 lockdowns
Covid-19 has delivered a sharp blow to the retail sector. With lockdowns forcing shops to shut their doors for many…
How retailers are fending off Amazon this Christmas
The prospect of a Christmas lockdown looms over much of the northern hemisphere. For retailers, the most profitable time of…
Microsoft to Shut Physical Stores, in a Decision that Will Cost it $450 Million
Microsoft is shutting down its physical shops around the world, a shock decision that will result in a $450 (£361)…
Online Retailing Soars: But So Much Scope for Further Growth
Online sales as a proportion of all retailing reached a record high of 22.3 percent in March 2020, as consumers…
Technology Has Already Disrupted Stock Markets: Can it Help Democratise Them Too?
You might think global stock markets are about as digitally disrupted as it gets. Trillions change hands daily over some…
Q&A: Adobe’s Engineering VP on “Experience Manager” Going Cloud-Native
Earlier this month Adobe made a significant pivot in how it offers its huge bundle of marketing and web analytics…
This Supermarket’s Taking to the Cloud to Crunch Real-Time Customer Data: Here’s Why…
Supermarket chain Sainsbury's is developing machine learning tools to optimise its inventory based on real-time signals/data, the company said today;…
McKinsey Opens Bricks-and-Mortar Shop as “Stage” for Retail Technology Firms
Online shopping -- and a desperately inadequate response from policy makers -- is continuing to suck the lifeblood out of…