opinion

IBM’s CTO, Cloud Platform Services, on “Cloud Paks”, Containers, Paas-Bashing and Mainframes

Dr Bala Rajaraman is an IBM fellow “on the engineering side of things” as he puts it, who has worked…

The Art of Instant Data Delivery

The pace of technology innovation seems to accelerate each day to meet the changing demands and needs of the average…

Why Enterprise Resource Planning is the Key to Unlocking the Future of Retail

It will come as a shock to no one that e-commerce is growing rapidly. For years, the traditional retail sector…

How Blockchain and IoT are Redefining the Travel Experience for Customers

The need for businesses in the digital era to remain connected across the globe has rendered air travel a necessity…

How to Get Your Business AI-Ready

Whether you work in retail, banking, transport or the public sector, AI will be an integral part of the way…

What’s Next for Customer Service Jobs in the Wake of Automation?

Customer Service roles are some of the most common jobs in the UK. But, as automation and Artificial Intelligence (AI)…