HMRC
DWP’s fraud and error checking AI still displaying signs of bias
Senior civil servants told a committee of MPs that an AI being developed by the Department for Work and Pensions…
HMRC puts focus on developing tech platform models in new IT strategy
HM Revenues and Customs (HMRC) has published its latest strategy for digital transformation, which will see it through to 2025.…
Legacy IT is hindering the digital transformation of the UK tax system – HMRC
Legacy IT systems are to blame for delays in the digital transformation of the UK tax system, HM Revenue and…
HMRC tears up IT procurement strategy for £900m of spending
HMRC – which runs an infrastructure stack that supports collection of over £600bn in UK taxes annually – is radically…
Customer Service Amid a Pandemic: The Good, Bad and the Ugly
Ten years ago, a pandemic triggering enforced remote working could have caused outright chaos in one of the UK's most…
It Took a Pandemic, But Contractors Have Won an IR35 Reprieve
Where vocal protests from the UK's sizable contractor community failed, a pandemic has succeeded: Steve Barclay, chief secretary to the Treasury,…
Government IR35 Review Lands: Cold Comfort for Contractors
In an eagerly awaited IR35 review published today, the government has dashed hopes among IT contractors and other freelancers that…
Fresh IR35 Changes Just “Add to the Mess” Warn Critics, as Confidence Plummets
The government today made a minor tweak to pending IR35 changes, saying the new off-payroll tax changes will only apply…
HMRC Seeking “Digital Notebook” Apps as it Continues Digitalisation Efforts
HM Revenue and Customs (HMRC) plans to go to market for a "digital notebook application" as it continues efforts to…
“Voice ID? We’re Keeping It” Vows HMRC, Dodging Fine for GDPR Breach
Her Majesty's Revenue and Customs (HMRC) has vowed to continue using its controversial Voice ID system – but promised to…