CRM

Salesforce CEO: “That Hasn’t Happened Since We Were a 10 person Company…”

Salesforce has raised its revenue guidance for the year -- joining AMD and ServiceNow among the tech companies thriving amid…

IBM Releases Open Source SDK that Plugs SAP into Watson

IBM has rolled out a new open source Software Developer Kit (SDK) that lets users call Watson services directly from…

Salesforce Unveils “Manufacturing Cloud” – Mulesoft API-Powered SaaS

Salesforce says it has launched a new "manufacturing cloud" proposition, muscling in on a still largely greenfield sector that is…

Network Rail: Can We Get Better Recruitment Software?

Network Rail, the public company that owns and operates the UK's railway infrastructure, has started approaching the market in a…

Sales Tech “The X-Factor” for Closing Deals, But Don’t Underestimate Human Contact

Businesses are increasingly investing in sales technology, according to a new report from LinkedIn, to help their staff close deals,…

IBM Releases Pre-Trained AI Toolkit For 9 Industries

IBM is releasing pre-trained AI algorithms for its IBM Watson engine across nine different industries: agriculture, customer services, human resources,…

Microsoft Rolls Out Raft of New AI and Mixed Reality Apps for Enterprise Use

Microsoft has unveiled a raft of new AI and mixed reality applications for its Microsoft Dynamics Customer Relationship Management (CRM) and…

The Rise of BSM Ushers in New Era of Enterprise Tech Innovation

The cloud has accelerated what has already been taking place for half a century: the innovation of technology systems to…

What’s the World’s Fastest Growing Software Market?

Until the close of 2017, it was database management systems (DBMSs). Revenue growth is now being led by global customer relationship management…

Is AWS, Salesforce & Microsoft cloud dominance good or bad?

When Amazon Web Services first started to demonstrate its market dominating ability in the public cloud, its competitors would often…