Microsoft has withdrawn its first update to Windows Phone 7 OS after it crashed some users’ phones.
Microsoft has put the update on hold for users of Samsung devices following glitches that affected what it said was a "small number of phones." The update was designed to improve the updating process and to facilitate future enhancements such as cut and paste.
However, the update caused problems such as loss of data and crashes in Samsung smartphones running Windows Phone 7 problems after it was released on Tuesday.
A Microsoft spokesman said that it had identified a technical issue with the Windows Phone update process that impacts a small number of phones.
The spokesman said, "We have temporarily taken down the latest software update for Samsung phones in order to correct the issue and as soon as possible will redistribute the update."
Microsoft said it was working on a solution to the glitch and would release a new update as soon as possible.
Earlier this year, a glitch in the OS caused exchange of "phantom" data in some phones using the OS. The glitch surfaced when some users, mostly in the US, complained that their phones running on Windows 7 exchanged data without their knowledge.
And earlier this month, Microsoft entered a software partnership with Nokia with the latter saying that it would adopt Windows Phone software for its devices.
However, there were reports that Nokia may not adopt the current Windows Phone 7 platform and wait until a major release of the OS, dubbed as "Mango", is ready this October.
Microsoft is also lagging behind in the smartphone market. A study by research firm Canalys placed smartphones running Windows Phone at 3.1% of the global smartphone market in the fourth quarter, behind Google’s Android, Nokia’s Symbian and Apple’s platform.
