Tyler Technologies, a provider of information management offerings for local governments, said it will provide Munis ERP (enterprise resource planning) offering for the Town of Enfield and its board of education to enhance reporting, workflow and customer service.
Enfield has invested in Tyler’s Munis financial, human capital and citizen service applications. Under the five-year $1.4m agreement, Tyler will host Enfield’s Munis software applications and data at its secure facility.
According to Tyler, the Munis ERP is backed by a support infrastructure built to support the needs of municipalities and schools. It also provides ongoing support, maintenance and upgrades for software, hardware and operating systems.
Paul Russell, chief technology officer of Enfield, said, that the company expect to reap multiple benefits from implementation of Tyler’s service and looks to improve financial management for the Town and board of education and improve customer service with the citizens self service portal.
Russel added: “The ASP option will keep us current with hardware and networking technologies through upgrades and system enhancements. It also gives us a highly available solution with full disaster recovery services and provides a higher level of service from system experts. Our onsite technical resources will be free to focus on local support of the network, end-user devices and report writing.”
