According to Alcatel-Lucent, it will deploy its 5580 Home Network Manager (HNM) enabling the Telefonica Group to deliver triple-play services while providing customer homes with the necessary remote support. Alcatel-Lucent’s solution will enable Telefonica to reduce the number of support request calls and on-site interventions.
Alcatel-Lucent’s 5580 HNM is a vendor-agnostic solution based on the TR-069 management interface, which has been defined by the DSL Forum for multi-vendor management of home devices. In addition to residential gateways, the product supports a full array of home devices, including Femtocells, WiMAX subscriber stations and IPTV set-top boxes.
Alfredo Redondo, Alcatel-Lucent’s global account leader for Telefonica, said: As a strategic partner for this project, we are fully committed to support the Telefonica Group worldwide in providing its customers with an efficient home network management solution that will allow them to forget their concerns with potential configuration and activation problems of their home devices while minimizing operating expenditures for the service provider.
