Salesforce has entered into a definitive agreement to acquire Convergence.ai, a London-based company specialising in AI agent development. The financial terms of the transaction remain undisclosed.
Founded in April 2024, Convergence.ai focuses on development of advanced AI systems that can perform complex tasks in digital environments. These systems empower AI agents to efficiently handle dynamic interfaces and manage diverse processes, such as web-based workflows, by adapting in real time to challenges such as pop-ups, errors, and user interface updates.
Convergence.ai has received backing from Balderton Capital, which led its $12m pre-seed funding round in September 2024. Salesforce Ventures and Shopify Ventures also participated in this funding effort.
The acquisition is expected to finalise in the second quarter of Salesforce’s fiscal year 2026, subject to customary closing conditions.
Convergence.ai’s strategic integration with Agentforce
The acquisition of Convergence.ai aligns with Salesforce’s strategic focus on enhancing its AI-driven solutions, particularly through its Agentforce initiative. Convergence.ai’s expertise in AI agent design and autonomous task execution is anticipated to contribute to Salesforce’s AI capabilities. Salesforce also expects that the addition of Convergence’s team will accelerate the development of AI agents tailored for complex workflows.
“The next wave of customer interaction and employee productivity will be driven by highly capable AI agents that can navigate the complexities of today’s digital work,” said Salesforce AI Platform EVP and GM Adam Evans. “Convergence’s innovative approach to building adaptive, intelligent agents is incredibly impressive. We are thrilled to welcome their talented team to Salesforce, and we look forward to their contributions in helping Agentforce deliver AI that truly transforms how work gets done.”
The acquisition of Convergence.ai is part of a broader trend of tech deals in the UK. Yesterday, multinational professional services firm Org Group acquired Venturi, a Manchester-based technology recruitment firm, reported CityAM. The deal expands Org Group’s presence in Germany and the US and boosts its digital talent acquisition capabilities.
In March 2025, another UK-based tech firm Peak was acquired by UiPath, an enterprise automation and AI software company. Peak specialises in developing ‘decision-making’ AI for functions such as pricing and inventory management.
Salesforce’s financial outlook for 2026
The US-based SaaS giant reported a revenue of $10bn for the fourth quarter ending 31 January 2025, marking an 8% year-over-year increase. However, this figure slightly missed analysts’ expectations of $10.04bn.
For the full fiscal year 2025, Salesforce’s total revenue reached $37.9bn, representing a 9% year-over-year growth. Despite this growth, Salesforce has projected a lower-than-anticipated revenue increase of 7% to 8% for fiscal year 2026, with expected revenue between $40.5bn and $40.9bn. The company is scheduled to release its first quarter fiscal 2026 results on 28 May 2025.
Read more: Salesforce plans over 1,000 job cuts amid AI hiring push
