Eduserv has gone for technology from ExtraHop to help streamline the delivery of its IT services.
The UK’s not-for-profit public sector IT service provider is aiming to use technology from ExtraHop in order to provide greater visibility across its datacentre infrastructure, and to help deliver faster troubleshooting for users.
Eduserv, which works with the likes of Bristol City Council, Marie Curie Cancer Care, the British Library and Department for Education, has 160 staff that are backed up by dedicated datacentres.
The selection of ExtraHop, which provides a platform that delivers turnkey stream and historical analytics for wire data, came after a trial deployment.
The goal is to provide a deeper understanding of interdependencies of Eduserv’s infrastructure and to reduce both the time and resources spent on troubleshooting problems.
Originally, the technology was looked at for just Eduserv’s IT environment, however, it was decided that it could benefit its customers in their environment, says Matt Johnson, principal infrastructure architect at Eduserv.
Johnson, said: "Limited budgets, coupled with a highly competitive market for IT talent, makes it imperative for our customers’ IT organisations to run as lean and efficient as possible."
ExtraHop works by showing data that can be used to proactively identify and address errors, the company says. This can help to combat latencies and anomalies and lead to greater data-driven IT operations.
Recently, universities like Wolverhampton, have been looking to digitally transform their services. The University selected Logicalis to create a digital platform that utilises automation, with the goal of scaling and delivering services on-demand.
