Despite the hype surrounding Cloud, businesses are choosing not to adopt the technology for their core processes.
While service providers and senior leaders identify the value of cloud and see As-a-Service as critical to their organisations, delivery staff do not have the same level of enthusiasm.
Service providers (83%) and senior leaders (61%) are in favour of cloud services according to findings from Accenture, but they are unable to sway their middle managers and delivery staff as to the benefits as only 29% agree on the value.
The division in business is leading many organisations (68%) opting not to adopt As-a-Service models for their core enterprise processes, and will not do so for five years or more.
Organisations are opting not to change due to a lack of a burning platform or capability according to Michael Corcoran, senior MD, Global Growth and Strategy.
Corcoran goes on to outline the positives of transitioning: "As outsourcing moves beyond labor arbitrage, process efficiency and transaction processing and into a new era of service delivery, both buyers and providers need to make a concerted effort to transition to an As-a-Service model to remain competitive."
The decision not to adopt cloud services is likely to result in companies struggling to compete with those that do, according to Phil Fersht, CEO and founder HfS Research.
"It’s the forward-thinking service buyers and providers who set out their vision and path forward for sourcing with defined business outcomes aligned to the As-a-Service Ideals, that will achieve success. The conservative among us who refuse to accept these times of unprecedented, disruptive transition will be competitively challenged."
The report questioned 716 enterprise service buyers, advisors and provider executive.
