All articles by lara williams

lara williams

PagerDuty CIO on the shift from seat-based to usage-based pricing for AI

Eric Johnson outlines the profound shift in the SaaS business model as AI rollout continues within enterprise workflows.

ArvatoConnect CEO Debra Maxwell on AI transformation in high-churn BPO operations

With BPO attrition rates often reaching 70%, employee engagement in AI initiatives could support greater retention.

GoodData.ai CTO says the enterprise AI bubble is real, but so is AI’s transformational power

Is the AI bubble about to burst or is this just AI transformation in play? GoodData.ai CTO Peter Fedoročko thinks both things can be true.

How can businesses make sovereign cloud a reality?

Oracle’s SVP of technology engineering for EMEA, Jason Rees, warns businesses against approaching sovereign cloud as a tick box exercise.

Enterprise IT infrastructure must enable AI upskilling, says Workday UK&I country manager

Daniel Pell, VP and UK&I country manager at Workday, contends that AI upskilling within the enterprise requires a dynamic skill-based platform.

Is ‘nearly right’ AI generated code becoming an enterprise business risk?

Code that might appear correct but actually misses edge cases or generates inaccurate results can trigger outages, faulty automation and ultimately affect a business’s bottom line.

Quantum and AI begin to converge in hybrid computing experiments

On World Quantum Day, Berenice Baker examines AI’s potential to accelerate quantum software development, while quantum processors could enhance certain AI workloads.

Interview: Databricks EMEA CTO on the company’s global expansion in challenging times

Dael Williamson has been part of Databricks’ rapid expansion across Europe amid an economic downturn.

Pearson CTO has the solution to the AI productivity gap

Pearson’s chief technology officer Dave Treat believes learning is the missing link to the AI productivity gap.

Business must close the AI trust gap, says Zendesk chief legal officer

Zendesk’s Shana Simmons warns companies that AI transparency is critical for successful AI driven CX implementation.