The system is expected to improve the handling of financial accounts for both healthcare providers and patients. After evaluating the offering, MHA Solutions selected nTelagent to be its strategic partner and endorsed vendor for self-pay management solutions.
Self-pay is the portion of the medical bill for which the patient is responsible for payment. This includes co-pays and deductibles for insured patients and the full medical bill for uninsured patients. Historically, the vast majority of self-pay accounts were comprised of uninsured patients. But with the shift to ‘consumer driven’ healthcare plans and health savings accounts that carry higher co-pays and deductibles than traditional insurance plans of the past, a greater portion of self-pay accounts are derived from insured patients. Additionally, there are an increasing number of individuals with the financial capacity to purchase health insurance but instead are opting to go without.
Eddie Foster, president of MHA Solutions, said: In seeking relationships with organizations addressing the priorities in the MHA strategic plan, MHA Solutions is focusing on reimbursement issues and improvement of the financial viability of our hospitals. The self-pay management system nTelagent brings to healthcare providers is truly unique and we are excited to be able to bring this solution to MHA members.
