30% of top companies to shift to unified AI customer service models, new study predicts
Research from Gartner reveals that companies are intent on transitioning from multichannel systems to single, AI-powered platforms that integrate voice, video, and chat.
ECB cautions on AI stock bubble threat in financial stability report
97% of organisations hit by Gen AI-related security breaches, survey finds
Can AI help businesses crack cases of mistaken identities?
AI fuels 244% surge in digital forgeries, says new study